if you miss your check in, they automatically charge you for your full stay and cancel EVERYTHING. make it make sense, you can keep my money but i can’t stay the other 4 days i paid for??? DO NOT STAY HERE THEY DONT CARE ABOUT YOU AT ALLLLLLL. manager was called and she didn’t give care at all they said all we can do is REBOOK with $0 dollars back at all. why would i give you my money x2 🤣💀
When the manager isn't willing to work with you no matter what inconveniences you've had to endure without having any control over your situation whatsoever, cancels your reservation, but STILL takes your money in full for your entire stay while denying you access to even a SINGLE day, you know the hotel is bad. Hoping this place gets a new manager soon, cause my experience can't happen again.
Its a horrible stay! Sheets are dingy just like the pillows. Floors are dirty! Its just a very old hotels by Best Western that I would call it motel instead!!
Extremely clean and very reasonable for all this hotel offers. Great handicap room with plenty space for chair. Surprised to see a ceiling fan. Office, gym, and breakfast. Very nice pool area.
The manager Mayte and the other staff are super nice and helpful. We always go to this location when in town and we've never had issues with bedbugs or other insects. The rooms are clean and the location is good as well. :)
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Lexus Olson
2 months agoif you miss your check in, they automatically charge you for your full stay and cancel EVERYTHING. make it make sense, you can keep my money but i can’t stay the other 4 days i paid for??? DO NOT STAY HERE THEY DONT CARE ABOUT YOU AT ALLLLLLL. manager was called and she didn’t give care at all they said all we can do is REBOOK with $0 dollars back at all. why would i give you my money x2 🤣💀
Cell Moore
2 months agoWhen the manager isn't willing to work with you no matter what inconveniences you've had to endure without having any control over your situation whatsoever, cancels your reservation, but STILL takes your money in full for your entire stay while denying you access to even a SINGLE day, you know the hotel is bad. Hoping this place gets a new manager soon, cause my experience can't happen again.
Netty Hernandez
1 month agoIts a horrible stay! Sheets are dingy just like the pillows. Floors are dirty! Its just a very old hotels by Best Western that I would call it motel instead!!
Frances Revilla
5 months agoExtremely clean and very reasonable for all this hotel offers. Great handicap room with plenty space for chair. Surprised to see a ceiling fan. Office, gym, and breakfast. Very nice pool area.
Ali Abassi
7 months agoThe manager Mayte and the other staff are super nice and helpful. We always go to this location when in town and we've never had issues with bedbugs or other insects. The rooms are clean and the location is good as well. :)